Joint Commission Accreditation

Joint Commission is a private organization that performs on-sight surveys to various healthcare organizations to assure certain standards are met and maintained.  Medicare, MediCal and other insurance companies require organizations that provide health care to their beneficiaries to be accredited to assure quality care is being provided.  Joint Commission has been chosen by MCDH to provide that accreditation.

The mission of Joint Commission is to continuously improve the safety and quality of care provided to the public through the provision of health care accreditation and related services that support performance improvement in health care organizations.  The accreditation survey process occurs every three years and starting in 2006, will be an unannounced survey.  During the course of the accreditation survey, the surveying team is available to discuss any quality of care or patient safety concerns the public might have if the management of MCDH has not satisfactorily addressed them.  MCDH encourages the public to contact hospital management if there are any concerns about patient care or safety in the hospital.  You may call 707-961-1234 and ask for the department manager of the department of concern.  If those concerns are not addressed, the public can contact Joint Commission’s Office of Quality Monitoring at 1-800-994-6610 or by e-mailing complaint@jointcommission.org. 

To learn more about JCAHO, visit www.jointcommission.org.